Digital Inclusion Framework

Communities across the United States are recognizing the pressing need to coordinate, plan for, and implement digital inclusion efforts to ensure that every resident is able to benefit in our increasingly digital society. The Digital Inclusion Framework is a resource for community-wide planning to help forward-looking communities achieve digital inclusion for all of their residents. Akin to a transportation planning tool, it sets forth a vision of what a modern 21st community looks like when digital inclusion is a priority, presents a set of principles that need to be adopted in order to achieve that vision, and provides specific goals that can serve as benchmarks for making progress against each of the principle areas. The Framework was developed with the input of over one hundred organizations and individuals, a series of community and leadership forums, and a feedback survey.


People & Organizations

  • Project Team
  • Partners
  • Participants
  • Steve Albertson, Community Voice Mail
  • Mary Carr, Spokane Community College
  • Mark Cooper, Consumer Federation of America
  • Cathy DeRosa, OCLC WebJunction
  • Jon Gant, University of Illinois GSLIS
  • Chris Gates, PACE
  • Martín Gómez, Los Angeles Public Library
  • Link Hoewing, Verizon
  • John Horrigan, Technet
  • David Keyes, City of Seattle
  • Mike Lee, AARP
  • Traci Morris, Homahota Consulting
  • Mare Parker O’Toole, Medfield Public Library (Massachusetts)
  • Fran Roehm, Skokie Public Library (Illinois)
  • Jane Smith Patterson, e-NC
  • Sarah Washburn, TechSoup